Privacy Policy

At Hustic, we value your privacy and take reasonable steps to protect the information you provide when using our website. This Privacy Policy explains what information we may collect, why we collect it, how it may be used, and the choices available to you.

By using our website or placing an order, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

Personal Information

When you place an order, create an account, submit a form, or contact us, we may receive:

• Full name
• Email address
• Telephone number
• Billing address
• Delivery address
• Information you provide when contacting customer support

Order Information

When you purchase from Hustic, we may collect information associated with your order, including:

• Products purchased
• Order number and order history
• Delivery details
• Transaction-related information
• Information required to process and manage your order

Payment Information

Payments may be handled by third-party payment providers. Depending on the payment method used, your payment information may be processed directly by the relevant payment provider.

We do not intentionally store complete payment card details on our website servers where payment processing is handled by an external payment provider.

Website and Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser and device type
• Operating system
• Pages viewed
• Website interactions
• Approximate usage information
• Referring website or source
• Cookies and similar technologies

2. How We Use Information

We may use the information we collect for legitimate business and service purposes, including to:

• Process and manage orders
• Arrange delivery of purchased products
• Send order and delivery-related communications
• Respond to customer enquiries
• Provide customer support
• Maintain and improve our website
• Understand how visitors use our website
• Help identify suspicious or unauthorized activity
• Maintain website security
• Meet applicable legal and regulatory requirements
• Send marketing communications where permitted and where the appropriate consent or legal basis applies

We do not use your personal information for purposes unrelated to our business activities without an appropriate legal basis.

3. When Information May Be Shared

Hustic does not sell your personal information to third parties.

We may share relevant information with service providers when it is necessary to operate our website and fulfil your requests. These may include:

• Payment processing providers
• Delivery and shipping services
• Website hosting and technical service providers
• Website analytics and performance services
• Customer support providers
• Other business service providers involved in fulfilling an order

Only information reasonably necessary for the relevant service should be shared.

We may also disclose information where required by applicable law, legal process, or a valid request from an authorized authority, or where necessary to protect our rights and prevent fraud or misuse.

4. Protecting Your Information

We take reasonable measures to protect personal information from unauthorized access, alteration, misuse, loss, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. You should also take reasonable precautions when using online services, including keeping your account credentials confidential.

5. Cookies and Similar Technologies

Hustic may use cookies and similar technologies to support website functionality and understand how visitors interact with our website.

Cookies may help us to:

• Keep certain website functions working properly
• Remember selected preferences
• Understand website traffic and usage
• Improve website performance
• Support relevant website features

You can control or disable cookies through your browser settings. Some website functions may not work correctly if certain cookies are disabled.

Where required by applicable law, we will obtain the appropriate consent before using non-essential cookies or similar technologies.

6. Marketing Communications

If you have provided the required consent, we may occasionally send information about products, promotions, or other updates from Hustic.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the relevant communication or by contacting us.

Order-related messages, such as confirmations and delivery updates, may still be sent when necessary to fulfil your purchase.

7. Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of certain personal information
• Ask us to restrict certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request information about how your personal data is handled

To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before completing certain requests.

8. Third-Party Services and Links

Our website may use third-party services or contain links to external websites.

Third-party websites and services operate under their own terms and privacy policies. Hustic is not responsible for the privacy practices of websites that we do not operate.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer service, accounting, legal, security, and regulatory requirements.

The actual retention period may vary depending on the type of information and the reason it is being retained.

10. Children’s Privacy

Our website is intended for general consumers and is not knowingly directed toward children who are not legally permitted to use online shopping services.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so we can review the matter.

11. Updates to This Privacy Policy

We may update this Privacy Policy when our business practices, website functionality, services, or applicable legal requirements change.

When changes are made, the updated version will be published on this page. We recommend checking this page periodically for the latest information.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or how Hustic handles data, you can contact us using the information below:

Hustic

Registered Business Address

Email: support@hustic.com
Phone: 

We will make reasonable efforts to respond to privacy-related enquiries and requests in accordance with applicable requirements.